Contemporary Skills in Managing Projects

Rationale:

Through a simulated case study, you learn how to successfully plan, manage, and deliver projects. You also learn how to implement project management processes, develop leadership skills, and respond to real-world scenarios.

Course Objective:

• Explain how AI is reshaping project management in banking.
• Apply Agile and hybrid methods to AI-driven projects.
• Integrate regulatory and ISO requirements into AI project lifecycles.
• Evaluate ethical and explainability challenges in AI adoption.
• Use AI tools (predictive analytics, dashboards, generative assistants) to enhance project delivery.
• Analyze Ghanaian case studies of AI in banking transformation.

Course Content:

• Module 1: Project Management Fundamentals in Banking
  • Introduction to Project Management Frameworks
  • Banking-specific project challenges and solutions
  • Stakeholder management and communication
• Module 2: Tools, Techniques, and Risk Management
  • Project planning, scheduling, and cost estimation
  • Risk assessment and mitigation in financial projects
  • Case studies from banking project
• Module 3: AI in Banking Projects
  • Generative AI, conversational banking, fraud detection, credit scoring;
  • AI as both a project deliverable and a project management tool
• Module 4: Agile & Hybrid Approaches for AI Projects
  • Sprints for chatbot deployment
  • Hybrid models for core banking AI integration
  • Benefits realization management for AI investments
• Module 5: Risk & Change Management in AI Projects
  • AI-specific risks: bias, explainability, cybersecurity
  • Change management for staff adapting to AI tools
  • Case: Resistance to chatbot adoption in Ghanaian retail banking
• Module 6: Case Studies & Group Work
  • Case 1: AI-powered fraud detection in mobile money transactions
  • Case 2: Conversational AI for customer service in a Ghanaian bank
  • Case 3: Ethical dilemma—AI recommending high-risk loans
• Module 7: Future of AI in Project Management
  • AI-assisted project planning and monitoring (predictive analytics, dashboards)
  • ESG and AI in banking transformation.