Commercial Programmes

Building Emotional Resilience and Relationship Intelligence: Strengthening Workplace Bonds

April 22, 2026

3 days
50 seats
Certificate Included
Administrative Managers
Back Office Staff
Relationship Officers
Banking Executives
Staff at all Levels
Building Emotional Resilience and Relationship Intelligence: Strengthening Workplace Bonds
GHS 3312.00

Program Description

Building Emotional Resilience and Relationship Intelligence: Strengthening Workplace Bonds

Rationale

Effective team performance is driven by leaders and professionals who combine emotional resilience with strong relationship intelligence.

This programme is designed to enhance the capacity of teams to remain cohesive, adaptive, and results-oriented in demanding environments. Participants will develop practical strategies to manage stress constructively, navigate interpersonal dynamics with empathy, and sustain trust and collaboration under pressure.

By mastering these capabilities, leaders will strengthen team cohesion, foster psychological safety, and build a resilient, high-performing culture that drives sustained organizational success.

 Course Contents

  • Understanding Stress and Emotional Reactions
  • Building Personal Resilience and Grit
  • The Role of Mindset and Self-Talk
  • Coping Strategies for Workplace Stress
  • Maintaining Focus and Emotional Balance
  • Building Supportive Relationships During Stress
  • Developing your own Personal Resilience Plan
  • The Concept of Relationship Intelligence (RQ)
  • Managing Difficult Relationships and Personalities
  • Networking and Relationship Maintenance
  • Applying RQ for Organizational Success

Learning Objectives

  • To identify stress triggers and their emotional impacts.
  • To strengthen resilience and adaptability under pressure.
  • To build mental toughness and optimism in high-pressure situations.
  • To improve interpersonal communication and empathy.
  • To develop strategies for managing workplace relationships constructively.
  • To apply relationship intelligence to strengthen teamwork and collaboration.

Duration: 3 days

Skill Level: All Levels

Delivery Mode: In-person

Month: April

No facilitators assigned to this program yet.

undefined

undefined reviews

Program Details

  • April 22, 2026 - April 24, 2026
  • Mobile friendly
  • Certificate on completion
  • Downloadable resources
  • Q&A support

Share this program

Loading...